‘UNHANDLED EXCEPTION .... ROOT ELEMENT MISSING’
Scenario:
A user is trying to generate a report in VohCom and they get the error above. No one else is getting the error except for this one workstation/server session.
Solution:
1. Go to C:\Users\{username}\AppData\Romaing\VohCom Software Inc\VohCom Page\{Page
version} The Username will be your windows login username.
The version will be the current Page version you are using.
2. Deleted the SplashScreen XML Document
3. Try again to generate the report in VohCom
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